Lukas was thorough on evaluating the potential issues causing my scalp irritation & hair loss, and explained clearly why some potential causes were possible and why some were not. After this evaluation, a microscopic scalp examination was carried out. With the results of both the evaluation and the scalp examination, he was able to determine that the issues were likely down to a reaction to a hair product I had been using. He pin-pointed which product this might be and I am now looking at using an alternative product based on what he said to avoid. I’m hoping from this that I can avoid losing any more hair for at least a few more years to come, and that the hair I had previously lost will grow back. From my P.O.V., this is an independent clinic doing things the correct way.